Information about OldenCars

FAQ

How it works

POST YOUR CLASSIC RENT A CLASSIC

Post your car

It’s quick and easy to create a free posting. Describe your classic, upload a selection of photos and indicate when it’s available for rent.

Become an approved driver 

Sign up for OldenCars, browse the available classics in your area, and ask owners questions.

Respond to booking requests

We’ll notify you when someone submits a booking request for your car. Accept or reject each request as soon as possible.

Book your classic 

Make a request to book. We'll ask for some details to confirm your identity and driving record. You should hear back from the owner within 8-10 hours, if not sooner.

Meet the enthusiast

Arrange a convenient time and place to meet the driver. Check their licence and booking details. Tell them anything they need to know about driving the car.

Pick up the classic 

Meet the owner and collect the classic. Say hello and ask questions about the classic. Walk around the car to confirm its condition, fuel and mileage. Collect the keys and you’re on your way.

Earn

Earn money from your classic with absolute peace of mind that it’s fully insured. Be happy it’s getting used on the road, not gathering dust in a garage.

Drive

Head out on your trip and congratulate yourself on your fantastic decision to pick such an interesting car.

Collect your car

Collect your car at the agreed place and time, check its condition and fuel and learn how much the enthusiast loved your car. Submit a review to OldenCars so others can learn about the experience.

Hand back the car

Replace the used fuel, meet the owner and hand back the keys. Submit a review to OldenCars so others can learn about the experience.


FAQ - Owners

How do I know my car is safe?

We first ensure the driver is who they say they are. We use the same procedures used when opening a bank account. You can be sure the driver is who they say they are, and lives at the address on their driving licence.

We check the driving record of all drivers with DVLA. If they are unacceptable to our insurer (or you), they won't be accepted.

We operate a peer review system so both owners and drivers can review each other for the benefit of all. If you don't feel happy with the driver's previous reviews (or they have none), then you can simply decline the rental request. You are always in control of who you rent to. You can directly ask questions of both the driver and any previous owners they've dealt with.

Am I eligible to join OldenCars?

Car owners must be 17 or older to apply. There are also some eligibility requirements for your vehicle.

What classic cars are eligible?

OldenCars focuses on fully roadworthy ‘everyday’ practical classics, the type that can and should be driven like modern cars, not the super-expensive, high-end rarities. Specific criteria:
  • Built after 1950
  • Replacement value not to exceed £40,000
  • Expiry date of vehicle tax and MOT (if applicable) must be more than 30 days away
  • Car currently comprehensively insured in the UK (we will not use this insurance for hire)

You are responsible for making sure that your car is roadworthy, clean and that any personal items and valuables have been removed before each rental.

How do I join OldenCars?

It is straightforward to sign up as a car owner. Simply go to www.oldencars.com and register your details. As soon as you've confirmed your registration you can start creating listings for your car(s).

When you've received and accepted your first rental request, we'll set up an account for you to receive funds from us. Our payment provider will deal with (and store) the details, but it's very simple.

How much does it cost to join OldenCars?

There is no annual membership fee to join OldenCars.

How long can I remain a member of OldenCars?

Once registered, you can remain a member of OldenCars for as long as you wish.

We reserve the right to suspend or cancel membership in case of misconduct or inappropriate behaviour. We’ll also have to end your membership if you cease to meet our eligibility criteria. You are free to delete your account at any time.

Is there a minimum rental commitment?

There is no minimum rental commitment. You stay in complete control of when your car is available, how much you charge and who you rent it to.

Can I offer more than one car for rental on OldenCars?

Yes, although all cars need to meet our acceptance criteria.

Who sets the pricing for my car?

You do. We can provide guidance on recommended pricing, but ultimately the pricing is up to you. We anticipate rental prices ranging between £50 - £250 per day, depending on the car.

Who will rent my car?

OldenCars drivers are not strangers. All drivers’ identities are verified and past driving records are checked before they are able to hire your car. We only accept drivers who meet the driving record and claim history stipulated by our insurers.

Despite these checks we believe it is critical for you to retain full control over who rents your car. You have the option to accept or reject individual booking requests as you wish.

Can I cancel booking requests?

Yes, but if you cancel a confirmed booking you may have to pay a cancellation fee unless you can agree a solution or compromise with the driver hiring the car.

What insurance cover does OldenCars provide?

OldenCars’ insurance partner provides fully comprehensive insurance for owners and drivers whenever your car is rented through our platform. This insurance cover works in parallel with your existing car insurance, replacing your own car insurance for the period of the rental.

We also include breakdown and roadside assistance as standard.

What happens if my car gets damaged during a rental?

Any claims during the rental are made against the policy arranged through OldenCars’ insurance partner, so your policy remains unaffected. It is the responsibility of drivers to call OldenCars’ insurance provider if they have an accident. However, if you notice any damage that you believe has occurred during a rental let us know.

What happens if my car is returned in a dirty condition?

We encourage all members to treat the cars as if they were their own. If a driver fails to do so, we need to know. We protect owners by imposing fines on messy and inconsiderate renters. This money can be used to get your car professionally cleaned.

What is the payment flow?

OldenCars handles all booking payments through our secure online booking facility. We only get paid when you successfully hire out your vehicle – i.e. when you earn money. We take a small commission of just 5% of the rental value from owners. This covers our staff, online booking systems, administrative support and marketing costs. In cases where the value of the rental is low, we have a minimum fee per day, to recoup our administration costs.

Here is a sample transaction for a car owner asking £100 per day for their car:

Upon the owner accepting the booking request, the driver pays OldenCars £100 + insurance cost + service fee + deposit (this is in place to protect owners from any potential disputes over fuel, cleanliness, delay or minor damage and depends on the value of the car).

At the end of the rental, OldenCars refunds the renter the deposit (assuming there are no charges to be made) and pays the owner £95 (£100 less the 5% commission).

How is my vehicle promoted to drivers?

We promote OldenCars widely within the classic car community and wider automotive market so you’ll benefit directly from our marketing.

What you write about your car can make a big difference to its popularity. We recommend you make sure your car profile information is up-to-date and completed in full. Use your profile description to highlight the condition of the car, any unique features or “wow” factors. You could mention the date of the car’s last service, or new tyres you’ve fitted, to show drivers how well you’ve maintained it. Be honest and make sure the information you provide is accurate. You may want to mention any minor bodywork scratches to make the walk-around inspection easier and quicker.

Take a range of good photos to show your car in its true light – both , external shots - front, side, rear - and interior - to show size of boot, back seat space and the cockpit.

Is there a member review system?

Yes, OldenCars follows the well-established model of ‘member rating member’. This allows other members to make better-informed decisions about who to rent to.

FAQ - Drivers

Am I eligible to join OldenCars?

To rent a car through OldenCars you must fulfil the following criteria:
  • Be at least 25 years old.
  • Be a UK resident and have held a full valid driving licence for a minimum of 12 months.
  • Have no more than 6 points on your licence, with no more than two fault claims in the last 3 years and no non-motoring criminal convictions.

How do I join OldenCars?

The first time you make a booking with OldenCars we ask for details to confirm your identity and to check your licence’s validity and status with DVLA. Subject to address verification requirements, we may also ask you to submit a copy of a recent utility bill and passport.

How much does it cost to join OldenCars?

There is no annual membership fee to join OldenCars.

Do I need to take out special insurance cover?

No. Every rental is covered by comprehensive insurance arranged by OldenCars. Drivers are covered by fully comprehensive insurance plus breakdown and roadside assistance as standard. The daily cost of this insurance will be around £15 - £20 per day, depending on the value of the car.

How do I book a car?

You search for cars by location on the OldenCars website and make a booking request for your desired vehicle. The owner will need to accept your booking before it can be confirmed.

If the owner doesn’t respond within a reasonable time the booking request will be automatically cancelled and you'll be free to search and book for an alternative car. You will not be charged unless the owner accepts your booking request. If the owner accepts your request you will be charged the full cost of the rental. Once your booking has been accepted and confirmed, you will be sent a Booking Voucher containing the car’s exact address and all the other details you’ll need to collect the car from the owner.

Can I add an additional driver to the rental?

Yes, but all additional drivers must be registered as renters of OldenCars and added to the booking prior to the hire in order to be insured to drive. The owner must also agree to each driver.

Can I extend a rental?

Yes, if the owner agrees, but additional charges will be payable. It is imperative you inform OldenCars so we can extend the insurance for you.

Can I cancel a rental?

Yes, you can cancel a request up until payment is accepted.

What happens if the owner cancels?

Although we strongly discourage owners from cancelling, as all vehicles are ultimately the private property of the owners, we can't stop them if they really want to. If you have a booking which is cancelled by the owner, we will refund you. You can then search again and rebook an alternative vehicle.

What happens if the car is damaged or dirty when I pick it up?

You are responsible for any damage that occurs during the rental, so you should inspect the car thoroughly before each rental, and take photos of the car’s condition and any existing damage including scuffs, marks and scratches. The owner is obliged to provide a Condition Report – you should review this and point out any omissions.

The car owner is responsible for making sure that your car is roadworthy, full of fuel, clean and that any personal items and valuables have been removed before each rental.

What happens if I damage the car I am using, or if I am involved in an accident?

If you are involved in an accident, we ask that you telephone our insurance company as soon as possible. All the details you require are on your booking voucher.

If you break down, please notify the owner and call the insurance company, quoting the car registration number. Please note that if any new parts or costs are required you should contact the owner for approval first.

What is the payment flow?

OldenCars handles all booking payments through our secure online booking facility.

Here is a sample transaction for a car that costs £100 per day to rent:

Upon the owner accepting your booking request, you pay OldenCars £100 + insurance cost + service fee + deposit (to cover any potential disputes over fuel, cleanliness, delay or minor damage and depends on the value of the car).

At the end of the rental, OldenCars refunds you the deposit (assuming there are no charges to be made) and pays the owner their fee.

Is there a member review system?

Yes, OldenCars follows the well-established model of ‘member rating member’. This allows other members to make better-informed decisions about which cars to hire..